Terms and Conditions

WOW Adult pre-exercise form

By enrolling into a course you accept the terms and conditions outlined below. This includes enrolments made by phone, email, in person or through an online booking system. It is the responsibility of the consumer to ensure they understand the terms and conditions of a purchase prior to making it. Please choose your classes carefully, and ensure you have read and understood these terms and conditions prior to making payment.

Safety

Always work at your own level. Please check with any relevant health professionals before starting class. Advise and remind your trainers of any injuries or issues, includes fatigue. Make sure to complete a medical form at least once a year, for pre-existing conditions make sure  an emergency action plan is known by your trainer. Drugs and alcohol must not be consumed prior or during training.

If you have any concerns with the Circus WOW equipment please alert the trainer.

Booking and payment

Annual membership of $10 is required for all weekly classes, except tryout.

Please let us know if you miss more than one class. Enrolments for a course are secured by full payment prior to end of the first week of the course or class. Spaces in a class are not secure until payment is made.

Please note, if there are exceptional circumstances and you have issues with making full payments then please email our training co-ordinator to set a payment plan.

All bookings are made by emailing circuswow@gmail.com.

Adult Women

Our classes are designed for adult women. Most of our trainers are women, however from time-to-time, we may engage male trainers for their specialised skilll/knowledge.

In exceptional circumstances daughters may be able to attend classes accompanied by their female parent. This will need to be agreed upfront by the trainer, training coordinator and other class participants.

Discounts

If you are enrolled in multiple classes, a 10% discount is applied to your invoice. A family discount of 10% is also available.

Refunds and cancellations

A call as to whether a term based class will run or not will be made no later than the day after the first class of term. Classes run to strict minimum and maximum numbers. In the event a course does not meet the minimum number of enrolments to run, Circus WOW reserves the right to cancel that course. In this instance, you will be offered one of the following:

  1. A place in a comparable course at a comparable time
  2. To participate in the advertised course with an altered format
  3. To defer your fees for a future comparable course
  4. To have your fees returned to you

Because our classes run to strict minimums and maximums, fees paid in advance are required to determine if the class will run or be cancelled. Likewise, paid enrolments secure places otherwise desired by those who missed out because the class was full.

Refunds are generally not possible, however:

  • If there are exceptional or emergency circumstances it may be possible to apply for a transfer voucher to another activity (limited to the following term);
  • If your circumstances change so you miss a class for more general reasons you can contact the training co-ordinator to see about make-up options.
  • Notification of intent to withdraw must be made in writing to circus wow@gmail.com
  • Deferral credits, where offered in accordance with the complete terms and conditions, are for use in a nominated period only. Deferral credits cannot be deferred or refunded.

Depending on availability some classes will be suitable for you to make-up a missing class. Email the training Co-ordaintor for more details.

Students are required to attend the class in which they are enrolled. Students are not permitted to attend classes in which they are not enrolled to make up for a missed class.

Circus WOW reserves the right to substitute an instructor where the advertised instructor is not available to teach.

Casual and Tryout

Casual and tryout places in most classes are limited and generally need to be approved by the Training Coordinator.

Open training

Open training is available to students who are enrolled in a full term class at Circus WOW. Aerials students who wish to attend open training must have completed at least half a term of Aerials classes before participating in aerials at open training.

Student Conduct

Students are advised to wear appropriate training clothing for their class. Students are asked not to wear shoes on the mats or aerial equipment. It is advised not to wear jewellery, belts, buckles or other hard materials when attending classes.

Instructors have the right to decline entry to late or disruptive students. If a student is late, disruptive or fails to follow the Trainers directions they may be asked to leave the Class. No refunds or credits are paid in these circumstances.

Students must participate in the class warm up which is conducted in class prior to using the aerial equipment. No student is to touch or change any of the aerial or rigging equipment in the training space.

Students should be aware of their own strength and abilities, and never push themselves if injured. If a student is unsure of any skills, they are to always take the option they feel most comfortable with once they have discussed their concerns with their instructor.

Harassment

Circus WOW has a policy of zero tolerance to harassment or bullying of any kind. Harassment in the class environment includes a wide range of deliberate and unintentional behaviour which may humiliate, intimidate or offend and which are unwelcome and uninvited.

It includes behaviour which may be written, verbal, non-verbal or physical (including transmission of inappropriate electronic communications and display of inappropriate material from the internet), is of a sexual nature or is based on: race, where race includes colour, nationality and ethnic or national origin, sex, sexual orientation, lawful sexual activity or gender identity, marital status, parental status, pregnancy or breastfeeding, physical features, impairment or disability, age, religious belief or activity, membership of a trade union or other industrial employee organisation, political belief or activity or industrial activity, personal association with someone who has, or is assumed to have, one of these personal characteristics.

If you feel like you are being harassed or bullied in any way it is important that you bring this to the attention of the Training Co-ordinator.

A student who is found to have harassed or bullied another student, a teacher, or a member, will not be allowed to continue their course and will not have their fees or any part thereof returned to them.

Indemnity

I, the student enrolled, or legal guardian of, have, of my own free will, entered the facilities of Circus WOW, to participate in recreational activity with full and complete understanding of Circus WOW’s Terms and Conditions, and in doing so acknowledge:

Dangerous Activity

I fully understand and acknowledge that all activities undertaken at Circus WOW have (a) inherent risks, dangers, and hazards and such exists in my participation in this activity; (b) my participation in such activity may result in injury or illness; (c) by my participation in these activities,  I hereby assume all risks and dangers and all responsibility for any losses and/or damages incurred.

I, on behalf of myself, my personal representatives and my heirs, hereby voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Circus WOW and all its members from any and all claims, actions or losses for bodily injury, property damage, death, loss of services or otherwise which may arise out of participation in this activity. I specifically understand that I am releasing, discharging, and waiving any claims or actions that I may have presently or in the future.

I understand that I am responsible for informing my instructors of any pre-existing medical conditions or injuries that may affect my ability to participate in training. I understand that, if during the course of my training I develop any medical conditions or injuries, I must inform my instructor about them.

Medical Care

I give Circus WOW and its agents permission to seek medical attention on my behalf, should they deem it necessary.

I give Circus WOW and its agents permission to contact an ambulance on my behalf if they deem one necessary.

Consent to photograph

I give my consent for photographs and/or stories about me/the participant to be included in Circus WOW publicity.